Español Serving these South Carolina Counties:
Aiken Chester Greenville Lancaster Lexington Kershaw Oconee Pickens Richland Spartanburg York

Frequently Asked Questions: Service Coordination

How do I apply for services?

If you believe a family member has an intellectual disability or a related disability such as autism, please call the intake and referral line toll-free at 1-800-289-7012.

This toll-free line is staffed during normal business hours; however messages can be left at any time with calls returned in the next two business days. If the applicant meets screening criteria, he/she will be provided with a list of available service coordination or early intervention (SC/EI) providers.

How will a Service Coordinator help me?

A Service Coordination will guide you through the eligibility process through the SC Department of Disabilities and Special Needs (DDSN). Once your family member is eligible for services, you service coordinator will help you determine the services that you need and will assist in applying for those services. Your Service Coordinator will provide you with a list of helpful and commonly used resources.

How is a Early Interventionist different from a Service Coordinator?

Early Interventionists provide weekly home visits and provide direct instruction to children and their families. Services start at birth and end by age 5. Service Coordination can start as early as age 3 and goes into adulthood. Direct services are not provided in Service Coordination. Home visits will occur at least twice per year.

How can I get a break?

Respite services are available to families who have a higher level of need. Respite services are also available through local family support agencies.

Can you help me with my child’s school?

A service coordinator can assist you in obtaining the knowledge and skills you need to work effectively with the public school system to meet the needs of your child.

Is there another partent I can talk to about my family member’s diagnosis?

A service coordinator can help you connect with other families with the same or similar diagnosis either on an individual basis or in a group support setting.